Monday, April 18, 2016

Researchgate: Are you kidding?

I lack a Researchgate account, but noticed that Researchgate is archiving several works from mine whereas miss-attributing some to inexistent coworkers. For instance my paper published on the International Journal of Thermodynamics where I am the only author, is miss-attributed to two inexistent coworkers Juan Ramon and Callen Casas-Vazquez.

I tried to join up, but due to lacking an institutional email, my request wasn't automatically processed and went a supposed manual verification procedure. I provided links to my published works and links to the works already archived by Researchgate. Moreover, during the signing up process, the software automatically found some other works from mine, which I also reclaimed as mine.

Today I received a rejection letter:
Dear Juan Ramón González Álvarez,
Thank you for your interest in ResearchGate. Unfortunately we were
unable to approve your account request.

I accepted the rejection, because hey! it is their site and their policies, but noted it makes little sense to negate me an account but archive my works and requested Researchgate deletes the works from their archive. I also complained because my work continue being miss-attributed to inexistent co-workers. I just received the next funny reply
Thanks for getting in touch. When browsing ResearchGate you might come across a profile or publications in your name. This is most likely an author profile.

Author profiles contain bibliographic data of published and publicly available information. They exist to make claiming and adding publications to your profile easier.

If you don't have a ResearchGate profile yet, click on the ?Are you Gonzlez lvarez?? button on the top right-hand side of the page to be guided through the sign-up process. Once you've created an account, you'll be able to manage and edit all of the publications on your profile.
Kind regards,
Ben
RG Community Support

Therefore, Researchgate archives my works and automatically generate a research profile without my permission, miss-attribute them to inexistent co-workers, reject my request to join, don't solve the miss-attribution issue and finally suggest me to join them to edit my profile and solve the issue.

 Are those guys kidding or just plain incompetence?